Chamberlain Garage Door Customer Service, If you have been shopping around for a new Chamberlain garage door, you may be feeling a little taken-back by the customer service from the Chamberlain company. You may not be able to understand why they have such poor customer service and want to send you back. There are many things that can go wrong when you buy a garage door, but the Chamberlain warranty is one of the most important things. If you are in the market for a new garage door, there are three things that you should look for before buying one from Chamberlain.
Customer Service – One of the most frustrating things that I have ever seen from a Chamberlain garage door company was their customer service. When I went into the store, I knew that this place was going to be bad. There were hardly any representatives to speak with, and I was waiting in line for thirty minutes when I left. After about an hour, they came and tried to sell me something else, at which point I decided to leave. Even though I do not know the number of complaints that have been filed against the company by their customers, it is still a good idea to look for some independent reviews on the internet prior to making a purchase.
Warranty – The first thing that you need to verify is whether or not Chamberlain offers any type of warranty for their garage doors. Unfortunately, I have heard stories of people having to replace their Chamberlain garage doors after only a few years. Chamberlain offers a lifetime warranty on their doors. If you are not happy with their customer service after purchasing your garage door, I would recommend moving on to another company. Keep in mind that these doors are made to last a lifetime. Do not settle for inferior products simply because they are offered at discount prices.
Quality Control – One thing that many people do not realize is that if the garage door you are considering buying is not from a leading manufacturer, then it may not be manufactured with the best quality control in mind. In addition, the doors may not meet the energy efficient standards that you want to see set in place. For this reason, it is absolutely essential that you verify that the Chamberlain garage door system you are looking into is indeed made and sold by a reputable company. Otherwise, you may be wasting both time and money on a product that will not serve you well over the long run.
Perhaps the most important factor when deciding between Chamberlain and another door company is the level of customer service that each company provides to their customers. The Internet has made it very easy for us to find online feedback from people who have purchased products from all types of companies. If you are able to review the feedback from consumers, it will give you a great idea of what to expect in terms of customer service when you make your purchase. If the consumer has trouble shopping for the product or is having difficulties getting any sort of answer to questions, it is likely that the company does not provide the kind of support that you would expect. For this reason, it is imperative that you look for a company that seems to understand that problems will happen and that they are willing to work hard to help you out. If a company cannot offer you anything more than a phone number and a shipping label, then you can kiss that service goodbye.
As you can see, there are quite a few different things to keep in mind when it comes to choosing the right Chamberlain garage door system for your home. While there may not be one single decisive factor that will lead you to choose one company over another, there are definitely a number of factors that will go into making your decision. By reviewing the information that has been written about these products throughout the Internet, you will be able to get a better idea of which of the Chamberlain garage door systems on the market are the ones that will best suit your needs. If you take the time to review your options, then you can get the best deal possible on an automobile door that will provide your family with years of trouble-free protection.
Types of guarantees
My experience with Chamberlain garage door customer service began when I first ordered a Chamberlain garage door opener. I was not impressed with the representative that I spoke to, I felt like I was being ripped off. This turned out to be my last door installation for Chamberlain, as I have since purchased other door systems from them and they have been as great as I could imagine.
Chamberlain offers many options and styles of garage doors. I was really curious to find out how knowledgeable their customer service representatives were when it came to answering questions that I had about the different parts of the garage door, and to see what types of guarantees there were that I could get for problems. The nice thing about Chamberlain is that they have a phone number on their website to reach someone if you have any problems. They also offer packages to choose from which can save you a lot of money.
Knowledgeable and friendly
From my experience with Chamberlain garage door customer service, it seems as though they are very knowledgeable and friendly with all of your concerns.
In my opinion, Chamberlain offers a great garage door system that is very easy to install. If you want to install your own garage door opener, this is not the product for you. If you are considering installing a new garage door for the first time, I would recommend taking a professional installer with you, because this is a large job that requires expertise. Overall, I was very happy with the purchase of my Chamberlain garage door system and will continue to use them on a regular basis.